If your camera has “CH” in the serial number, you are most likely using a “gray market” product. If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the North American region’s firmware and are considered to be “gray market” product. Please be aware that Hikvision products are region-specific and regionally supported.
As always if there are any issues please email or call Support to open a ticket.By downloading the firmware from this web page you are agreeing to Hikvision's Software User License Agreement. That is it – you now have access to view the cameras from your location on your Mac. If you imported all cameras in step 10 they will appear, if not click on the cameras on the left list to add them to the screen on the right.ġ3. You can double click on MAIN VIEW to open the cameras.ġ2.
When the wizard finishes, you will return to the home screen. Alternatively you can click NEXT and select the cameras later.ġ1. You can IMPORT ALL to select all cameras, then click NEXT. There is no GROUP, so click NEXT on this screen.ġ0. You can add additional systems if you have any more to access. The added device will now appear on your list. Choose IP/DOMAIN and enter the info provided by the support team and click ADD when finished.Ĩ. Click the ADD button to add your recorder deviceħ. Walk through the wizard by clicking ENTER WIZARD and NEXT at the promptsĦ. You can choose any username and password you wish.ĥ.
This has no connection to your account on the Hikvision system but is unique to your computer. The first time you launch the setup it will ask you to create a Administrator. Locate the file you downloaded (typically to your Downloads folder) and run the install program.Ĥ. Expand the FOR MAC section, and click on the download linkģ. This article will walk you through the necessary steps.Ģ. In order to view your HikVision cameras from a Mac, you will need to install the IVMS-4200 software first.
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